Returns & Refunds
What is your returns policy?
How to return an item or report an issue.
What if my order arrives damaged?
We take great care in packaging every order to ensure it arrives in perfect condition, but if something does go wrong in transit, we want to make it right as quickly as possible. ...
How long does a refund take?
Once your refund has been approved, processing times will depend on your payment method and bank. **Card payments** Refunds to credit or debit cards typically take 3–5 working ...
How do I request a refund?
If you're not satisfied with your order, we're here to help. To request a refund, please contact us within 48 hours of receiving your delivery.Get in touch via the contact form on ...